Privacy Policy

Privacy Policy

This Privacy Policy is O2H ENGINEERING ELECTRICAL ELECTRONICS INDUSTRY AND
It explains for what purposes personal data collected through this website operated by TİCARET LİMİTED ŞİRKETİ is processed, how it is protected and what rights you have.

By using this site, you acknowledge that you have read and accepted this Privacy Policy.

1. What data do we collect?

The following personal data may be collected based on your actions on the site:

  • Name, surname
  • Email address
  • Phone number
  • Shipping and billing address
  • Order information, payment method information (sensitive payment information such as credit card number is collected through the payment infrastructure provider / payment intermediary institution; we do not store your card information in our system)
  • IP address, browser information, cookie data, site usage preferences

2. Why do we process your data?

Your collected personal data is processed for the following purposes:

  • Creating your order, receiving payment, invoicing and shipping
  • Ensuring the delivery status of your product and after-sales support
  • Creating your account / logging in
  • Providing customer service/technical support
  • To fulfill our legal obligations (invoice registration, commercial registration, etc.)
  • To send you campaigns, information and announcements (provided that you have given permission for commercial messages)

3. Who do we share your data with?

Your personal data may only be shared to the extent necessary to fulfil the above purposes and in accordance with the legislation:

  • Cargo / logistics companies (for product delivery)
  • Payment providers / banks (for payment processing)
  • Our accounting and tax consultants (for invoicing and legal registration processes)
  • Official institutions in case of legal obligation

These sharings are made in accordance with the Personal Data Protection Law No. 6698 (“KVKK”) and relevant legislation.

Your personal data will not be transferred abroad unless required by law. If transfer abroad is necessary, your explicit consent will be obtained in accordance with the provisions of the Personal Data Protection Law, or the transfer will not take place unless one of the legal transfer conditions is met.

4. Cookies

Cookies may be used on our site to improve user experience, measure performance and perform statistical analysis.

You can refuse or limit cookies by changing your browser settings; however, disabling cookies may limit some site functionality.

5. Security

We take reasonable technical and administrative measures to protect your personal data against unauthorized access, loss or misuse.

Your credit card information used in the payment step is transmitted to the payment service provider via SSL encryption technology and your card information is not stored by us.

6. What are your rights?

By applying to us in accordance with KVKK:

  • To learn whether your personal data is being processed,
  • Requesting information about it if it has been processed,
  • To learn the purpose of processing and whether it is used in accordance with the purpose,
  • Knowing the third parties to whom data is transferred, either domestically or abroad,
  • Request correction of your data if it is incomplete or incorrectly processed,
  • Requesting deletion or destruction within the framework of relevant legislation,
  • Request that these transactions be notified to third parties to whom the data is transferred,
  • To object to any adverse results arising from the analysis of your processed data exclusively through automated systems,
  • To request compensation for damages if you suffer damage due to the unlawful processing of your personal data.

You have the rights.

To exercise these rights, you can contact us:

  • Email: info@o2hcharger.com
  • Correspondence address: ULUÖNDER MAH. 3201 STREET NO: 29 A TEPEBAŞI/ ESKİŞEHİR

Your applications will be finalized within the legal deadlines at the latest and you will be contacted in writing or via email.

7. Commercial / marketing messages

If you do not want to receive campaign, announcement, advertisement or discount information from us, you can use the "unsubscribe" link in the e-mail or contact us directly to request removal from the mailing list.

8. Changes

This Privacy Policy may be updated from time to time. The most current version will always be posted on this page. It will be effective immediately upon publication.